MEET WAYNE (JUNG)

My Skills & Experience

Wayne (Jung): Welcome

GET TO KNOW ME

From Taipei to Singapore and Singapore to New York, I always keep an open-minded mentality when discovering new opportunities. I am proactive and very focused on achieving my professional goals.

Most of my professional work is focused on Product Design, Product Management, Business Discovery, Business Intelligence Analysis, and Software Project Management (SDLC), with specialized knowledge building in wealth management areas.

Wayne (Jung): Bio

EXPERIENCE

What I’ve Done

PRODUCT MANAGER, IMMIGRANT SUPPORT PROGRAM

2021- Present

I am responsible for a social experiment to help immigrants, international students, and travelers avoid exploitation and be in disadvantaged through an app build-up with partners from Singapore, Taipei, Pakistan, and New York.

GOAL-BASED PLANNING- ASSISTANT VICE PRESIDENT, MORGAN STANLEY

2023- Present

Starting in May 2023. To be updated.

BUSINESS ANALYST, NORTHWESTERN MUTUAL

2021 - 2023

Business Strategies & Product Management
- Provided in-depth and complete business analysis throughout Macro-Level discovery activities
- Provided regular project status reports and requirement validation after PI releases
- Provided solutions guidelines based on Design Patterns and Design Thinking principles
- Contributed to product roadmap framework through application assessment
Data governance on enterprise financial information and online wealth solutions
- Remediated enterprise client information’s accuracy issues and built its core capabilities, such as editing and updating cross-system key client records
- Maintained data dictionary and its version controls for multiple core systems
- Iteratively built solutions with Business, UX design, and Compliance partners
Best Practice & Process Improvement
- Created & Maintained Delivery Value Streams on a program management level for cross-function deliverables
- Refined production issues remediation process and provided weekly reports with suggested priority based on valid statistical models
- Redesigned and documented intake process flow based on SAFe industry standards
Business Intelligence & Metrics Creation
- Created and maintained business metrics for user research and reporting (HEAP)
- Contributed to OKRs and success measurement (Airtable)
- Reported to senior leadership or stakeholders based on trending business needs
Software Development Life Cycle
- Created user stories for major releases (via JIRA epics/features & JIRA Align)
- Implemented design patterns and design thinking guidance for macro-level discovery activities o Project status reporting on product-wise high/medium defects together with production support functions
- Host monthly defect meetings to tackle KTLO-related defects

BUSINESS SOLUTIONS ANALYST, VITECH SYSTEM GROUP

2020 - 2021

Main responsibilities:

Project Planning & Management
- Contributed to the fortune 500 client- Securian Financial Group (93.4 billion USD AUM in 2020) project with a budget of 7 million USD (2020)/ 4 million USD (2021)
- Reviewed system logic and performed requirement engineering to support the client in implementing software solutions and system redesign
- Coordinated with offshore team and in-house engineering resources to complete system development
Unit Testing/ System Integration Testing/ Regression Testing
- Developed user stories/ business requirements to instruct offshore QA team to establish necessary test scrips for testing
- Coworking with the engineering team to identify API and database issues through API testing (Postman) and testing in database values
- Coordinated with the client to complete system integration testing or led co-session meetings to test issues that happened in between the systems
- Communicated with clients for customizing and implementing V3 solutions
Client Engagement
- Present and demonstrate system design to the client through client meetings (Structured Walkthrough)
- Engaged with the client to iteratively complete sprints with continual system integration and incremental improvement
- Analyzed production issues at an operational level and developed user stories for the engineering team to complete their permanent fixes

BUSINESS ANALYST, SWISS INFRASTRUCTURE & EXCHANGE (SIX)- FINANCIAL INFORMATION

2018 - 2019

Main Responsibilities:

Project Management (Kanban Scrum Process/SAFe/JIRA)
- Monitored the structural change of trading model in APAC capital market
- Communicated with project managers and engineers through Kanban Scrum Process and PI Planning to track project progress
- Communicated and engaged with the development team during the SDLC
Maintained or updated data pipeline to provide real-time and reference pricing data to the Fortune 500 clients
- Updated real-time market data feed in the data pipeline by instructing engineers in Singapore and Zurich to redefine real-time pricing data definition to provide accurate market information to the end product users continually
- Automated the back-office process to deliver high volume reference data
Testing and Application releases
- Created testing templates to examine testing scenarios together with stock exchanges and engineers
- Conducted regression testing, unit testing, and integration testing before final releases

BUSINESS ANALYST, BNP PARIBAS GROUP

2017

Collaboration with Data Committee
- Closely worked with PMO, operation team, and data strategist to maintain data quality for a data warehouse based on waterfall project management framework
- Created and maintained a data dictionary to define fund settlement process (IBM Cognos)
Data Quality Assurance
- Communicated with data warehouse users to identify data quality issues
- Gathered business requirements for quality improvement and data mapping

Wayne (Jung): Experience

ACADEMIC EXPERIENCE

Learning and Living

January 2020 - April 2020

EXECUTIVE EDUCATION, THE WHARTON SCHOOL

Business Analytics Program

The program focuses on data insight analysis: Data Collection Methods, A/B Testing, Correlation and Causation, Forecasting, Regression Analysis, Simulation Toolkit, Data Visualization Interpretation, Optimization Models, and Decision Trees.

January 2014 - March 2016

PURSUED PHD, PENN STATE UNIVERSITY

Before leaving academia for software technology startup in late 2015, I pursued a PhD/MS, completing 31 credits in the graduate program, mainly focusing on estimation theory, economics, management, renewables, and sustainable development.

Wayne (Jung): Education